Phil Fico

Account Manager

What do you do at Allstate Roofing & More, LLC?
I’m an Account Manager.

How did you get into the industry?
I have worked in the sales industry for many years. I have always loved DIY and home improvement and was excited to get the opportunity to follow my passion.

What are your areas of expertise?
Customer service and building customer rapport.

What do you like most about your job?
Educating customer about products. Often, customers are not very familiar with all of the different products and particulars of exterior home improvements. I enjoy educating the customers and ensuring that I leave them much better informed than when I arrived.

What do you want every homeowner to know?
That I will always give them the best possible information. If I don’t know the answer to a question, I will work to find the right answer—it is so important to me that the customer not only has information, but that it is the right information.

What are your hobbies?
I enjoy DIY, really any projects or crafts. I also love spending time with my family.

What is your favorite food?
Zweigle’s pop open hotdogs.

What would people be surprised to know about you?
I was a volunteer with the West Webster Fire Department for six years. I attended the Fire Essentials Academy and was even an EMT driver.

Describe yourself in three words.
Honest.  Loyal.  Creative.

 

 

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