Jen Poplaski

Office Secretary

What do you do at Allstate Roofing & More, LLC?
I am the Office Secretary.

When do you interact with customers?
All the time! I am often the first point of contact when a customer calls in to the office. I help assess issues and assign Account Managers. I also work with customers on billing, financing, and insurance.

What do you like most about your job?
Being able to be a part of helping customers with home improvements. I really enjoy helping to find a solution.

What do you want every homeowner to know?
That we will ask a lot of questions when they call. This is to help us get a clear understanding of the issue. It enables us to provide the best possible service.

What are your hobbies?
I love spending time with my dog!! I enjoy working out and being outdoors. I am also a certified coach, and coach baseball, basketball, and baton twirling.

What is your favorite food?
Chinese food!!

What would people be surprised to know about you?
That I was a competitive baton twirler. I started at age 2 and competed in my first National’s Event at the age of five at Notre Dame. I even attended the Junior Olympics! A series of injuries forced me to “retire” at 17, but I continue to be involved as a coach. What people don’t know is that the sport is extremely challenging and fiercely competitive. It involves gymnastics, dance, agility, and hand-eye coordination.

Describe yourself in three words.
Reliable. Honest. Trustworthy.

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